• VROL Chargeback Advice

    If issuer disputes a transaction through Visa Resolve Online (VROL) and proven the transaction is fraud, how does the cardholder gets credited with transaction amount?  Does the issuer receives a chargeback advice (0422)? Appreciate if you can explain the process as I’m newbie in dispute management using VROL.

    Thanks!

    Posted By:
    wildchild

Answer

2006

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